Intake Officer (Probation Counselor II)
Location: Fairfax, VA
Job Number: 25-01084
Salary: $64,190.88 - $106,984.59
Closing Date: June 6, 2025
This is a 40-hour per week intake officer position based at the Domestic Relations Court Services Unit, which provides intake and mediation services for domestic relations cases, including paternity, custody, visitation, child and spousal support, family abuse, abuse involving minor children and administrative tasks as assigned. Intake officers explain the court process, prepare petitions, make referrals to other services and fulfill obligations as a mandated reporter. Intake officers may also function as case managers for our mediation program, preparing and closing mediation cases.
This position will encounter a diverse clientele requiring socioeconomic and cultural sensitivity, and often the assistance of a language interpreter. Domestic Relations cases can be complex in nature as well as emotionally charged, requiring the intake officer to have excellent communication skills and the willingness to work collaboratively with partners, stakeholders, other county agencies and nonprofit organizations. Intake officers must be able to deal with a wide variety of people, some of whom are volatile and emotionally distraught. Intake officers must be able to multitask, prioritize and work within limited time constraints. Intake officers must possess and demonstrate ability to effectively communicate both orally and in writing.
This position will encounter a diverse clientele requiring socioeconomic and cultural sensitivity, and often the assistance of a language interpreter. Domestic Relations cases can be complex in nature as well as emotionally charged, requiring the intake officer to have excellent communication skills and the willingness to work collaboratively with partners, stakeholders, other county agencies and nonprofit organizations. Intake officers must be able to deal with a wide variety of people, some of whom are volatile and emotionally distraught. Intake officers must be able to multitask, prioritize and work within limited time constraints. Intake officers must possess and demonstrate ability to effectively communicate both orally and in writing.