Family Services Caseworker Trainee | Department of Human Services
Family Services Caseworker Trainee
Location: Statewide
Recruitment Number: 25-004507-0001
Salary: $51,580 - $79,673
Closing Date: November 3, 2025
A Family Services Caseworker Trainee is the entry level of work providing direct social services to troubled individuals or families that are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers.
Employees in this classification do not supervise other positions. Employees in this classification receive close supervision from a Licensed Social Worker. Employees in this classification may be required to work evenings and on weekends. Work is performed in customers’ homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.
Examples of Work:
- Learns to assist customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;
- Learns to interview customers to obtain information needed to determine eligibility for social services;
- Learns to assess case situations and make recommendations to supervisor regarding individualized plans of service;
- Learns to provide limited counseling and crisis intervention services to customers;
- Learns to establish and maintain personal contact with other social services agencies and community resources to facilitate the referral of individual customers;
- Learns to check public records, such as birth records, for data and to verify information such as income, kinship and residence;
- Learns to prepare and manage case records and reports concerning information secured and services rendered;
- Learns to testify in legal proceedings regarding family service cases;
- Learns to develop and implement a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;
- May learn to provide on-call coverage;
- May learn to participate in the investigation of suspected child or adult abuse or neglect;
- May learn to make recommendations for placement of children in foster and adoptive homes;
- May learn to participate in the initial investigation of fatalities that result from suspected abuse or neglect;
- Performs other related duties.
