Casino Compliance Representative 1 | Pennsylvania Gaming Control Board

Casino Compliance Representative 1 PGCB (Multiple Vacancies)

Salary: $55,436.00 Annually
Job Number: N-2025-36897
Department: Gaming Control Board
Closing Date: 11/30/2025 11:59 PM Eastern
City: State College, Pennsylvania

THE POSITION
Do you value integrity, tact, and new opportunities? Join the Pennsylvania Gaming Control Board (PGCB or Board) as a Casino Compliance Representative 1 at the Happy Valley Casino. This unique professional and administrative work will utilize your criminal justice, accounting, or gaming related knowledge to monitor licensed gaming operations within the Commonwealth for compliance with law, rules, regulations, policies, and procedures and approved internal controls. Apply now to help ensure the fun of licensed gaming stays safe and responsible with our team! 

DESCRIPTION OF WORK
In this position, you will be responsible for monitoring the compliance of licensed gaming industry operations and activities as well as gaming patrons’ conduct for conformance and adherence to laws, rules, regulations, policies, procedures and approved internal controls. Your work will involve observing, gathering, and analyzing information pertaining to gaming operations and activities through interviews, observation of operations, and reviewing reports, databases, and technology. This role utilizes diverse types of electronic and manual recording and information systems monitored or utilized by PGCB in conducting compliance related activities. 

You will also prepare reports and communications of findings; conduct or aid patron initiated self-exclusions; and refer or recommend administrative, legal, or criminal actions to other bureaus or offices within the PGCB or Pennsylvania State Police (PSP). Our team will rely on you to interact and collaborate effectively with gaming industry personnel at all levels, gaming patrons, other PGCB personnel, and law enforcement entities. Begin an exciting next chapter in your career and protect public interest by ensuring the integrity of legalized gaming with us! 

Work Schedule and Additional Information:
  • Full-time employment, 40 hours per week. 
  • Work hours are shift work.
  • Telework: You will not have the option to telework in this position. 
  • Salary: In some cases, the starting salary may be non-negotiable. 
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:
  • Associate’s Degree in a criminal justice, accounting, or gaming related field; or 
  • Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or 
  • An equivalent combination of experience and training.
Additional Requirements:
  • You must be able to perform essential job functions.
  • Preferred Qualifications (not required):
  • Two years of experience in incident report writing preferred
Legal Requirements: 
  • Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board. 
How to Apply:
  • Your application must include a resume
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.