Guardianship Case Navigator | Circuit Court of Baltimore County.

Guardianship Case Navigator - Non-Merit

Employer: Baltimore County

Salary: $48,000.00 - $66,745.00 Annually

Location : Towson, MD

Job Number: 01.506 11-25

Department: CIRCUIT COURT

Regular Schedule: 35 hours per week. 

A full-time, non-merit vacancy, with full County benefits, exists in the Circuit Court of Baltimore County.   

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly. 

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and/or reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.  Proof of licenses, certifications, and/or education must be submitted with each application.  Unofficial copies are accepted. 

Examples of Duties

Under the supervision and direction of the Guardianship Case Manager, the Guardianship Case Navigator works collaboratively with Trust Clerks to ensure cases are processed through the Court efficiently pursuant to the standards established in the Guardianship Differentiated Case Management Plan. The Guardianship Case Navigator assists attorneys and unrepresented parties to navigate the judicial processes involved in a guardianship proceeding. Additionally, the position provides administrative support to the management of guardianship programs and supports the development of new initiatives.

Essential Job Duties

• Reviews filings to guardianship cases, making recommendations to the judge(s) as appropriate.
• Drafts letters, orders, notices, and related material as directed. 
• Contacts parties to schedule hearings in matters that fall outside of Central Assignment’s scheduling responsibilities.
• Supports prospective and appointed guardians in person and virtually to navigate the judicial system by providing appropriate Court forms, referrals for support services. 
• Handles in-person referrals from the Access to Justice Resource Center. Acts as intermediary in contacts and communications with community stakeholders.
• Co-Hosts Zoom for Government remote hearings for Judges on the Guardianship Bench.
• Provides back-up assistance to the Legal Technicians and access to Justice Administrator. 
• Examples of Other Duties 
• Performs other assigned duties or tasks as required. 

Qualifications

Bachelor's degree, plus one year of experience in a legal setting

Or 

Associate's degree, plus two years of experience in a legal setting 

Or 

Combination of four years of relevant education and experience in a legal setting.

Preferred Qualifications:

• Spanish-speaking individuals 
• Bachelor’s degree in legal studies or similar field and at least two years of experience working for a lawyer, law firm, a court or a public or non-profit organization 
• One year of experience working in guardianship or family law.

Knowledge, Skills, and Abilities

• Knowledge of applicable legal terminology.
• Basic knowledge of court procedures, particularly in guardianship and family law.
• Familiarity with office practices and computer applications, including Microsoft Office.
• Excellent interpersonal skills for building rapport with the public.
• Strong communication skills, both verbal and written, to convey information clearly.
•  Customer service skills to effectively address inquiries and resolve issues.
•  Organizational skills to manage tasks, documents, and deadlines efficiently.
•  Basic office and computer skills, including proficiency in Microsoft Office programs (Word, Excel, Outlook, etc.).
• Ability to work independently with minimal supervision.
• Ability to interact professionally and courteously with diverse individuals in public-facing situations.
•  Ability to prioritize tasks and maintain accuracy in a fast-paced environment.