Police Records (Management Aide)
Location: Anne Arundel County, MD
Job Number: 07487
Salary: $48,454 - $87,044
Closing Date: February 12, 2024
This position announcement will be used to fill a Full-Time, Non-Represented, Safety-Sensitive Management Aide vacancy with the Anne Arundel County Police Department.
This is paraprofessional work in administrative support or program functions or supervisory work of lower-level office support employees. The majority of personal contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, and non-profit and private sector organizations. The purposes of the contacts are for coordinating or carrying out program assignments in a cooperative nature towards mutual goals. Some employees in this class of work involves meeting with the public to assist in providing direct public assistance.
NATURE OF AND VARIETY OF WORK
A distinguishing characteristic of this class is that an employee in this class utilizes knowledge of subject-matter administrative areas or program functions, or regulations and procedures in carrying out a variety of related support activities in one or more programs. Assignments involve use of office automation equipment and appropriate software applications. The employee working in a supervisory capacity must supervise at least two full-time employees. If the employees supervised are part-time, seasonal, or temporary, the number of employees supervised may be determined by calculating full-time equivalent positions. The employee independently plans and carries out work, obtains necessary data or information, and selects appropriate methods and procedures to accomplish work. Problems encountered in carrying out assignments are resolved in accordance with office policies and accepted practices. The employee uses judgment in locating, selecting and applying guidelines, references and procedures to fit specific situations and exercises resourcefulness in adapting operating procedures to accommodate changes or special conditions. The work involves a range of repetitive issues requiring the employee to identify and analyze a variety of conditions and factors which impact accuracy, reliability or acceptability of further program processes or program activities. The work is primarily sedentary, performed in an office environment and presents no significant hazards.
Examples of Duties and Knowledge, Skills and Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
- Oversees varied group activity including educational, cultural, health, recreational and similar classes, activities, and programs.
- Tracks and/or monitors the status of a client population in support of program activities.
- Reviews work of supervised lower-level office support employees or employees determined by calculating full-time equivalent positions.
- Compiles, organizes, and/or reconciles and analyzes data from various sources to maintain a variety of reports or databases on program services and activities; prepares reports of limited dimensions and complexity.
- Maintains statistics and/or databases on information relating to program services, activities, or participants.
- Performs data entry and utilizes a variety of office automation equipment and applicable software applications to originate/prepare records, documents, notices, reports, tables, and correspondence.
- Performs administrative tasks to facilitate the operation to include database applications, reviewing documentation for accuracy/completeness and preparing correspondence.
- Answers inquiries from the public and businesses relative to program-related regulations and procedures as well as requests for service.
- Serves as staff to established boards and committees providing support services in technical program functions.
- Defines and interprets regulations and requirements to applicants, other agencies and the general public.
- Establishes and maintains files and records in support of program.
- Performs related duties as required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of the program area relating to the department/agency to which the position is assigned.
- Knowledge of supervisory practices.
- Skill in operating word-processing, microcomputer, and other office automation equipment and applicable software applications.
- Ability to supervise the work of assigned staff and maintain effective working relationships with others.
- Ability to operate computer equipment and software applications related to program assignment.
- Ability to communicate effectively, both orally and in writing.
- Ability to deal tactfully, effectively and equitably with people.
- Ability to attend meetings or perform other assignments at locations outside the office, if necessary.
EDUCATION: Completion of an associate degree from an accredited college
EXPERIENCE: Two (2) or more years of paraprofessional experience in supporting a program/specialization area directly related to the assignment of the position
