Program Support Specialist
Duties
The Program Support Specialist is responsible for a variety of administrative tasks to support the ongoing operations and management of programs of various activities within the Office of Legislative, Intergovernmental and Public Affairs (OLIPA).
Supports the time and attendance system for staff, travel arrangements, calendar management, meeting/conference support, analyzing administrative processes and opportunities to improve processes, and other duties as assigned.
Project support to senior personnel includes collecting, organizing, or analyzing data; organizing stakeholder engagement events; drafting summary documents or requests for information; or other similar technical work in support of OLIPA community outreach projects.
Maintains communication with local government agencies, community and faith-based organizations or other law enforcement organizations and performs related liaison activities. Explains resources, services, and administrative processes to inquirers or makes referrals to an appropriate staff member. Responds to requests for reports from correctional agencies and other criminal justice organizations.
Independently conducts research, evaluating and validating specific data for use in complex reports and studies authored by others. Compiles and evaluates information gathered, makes sound judgement and conclusions based on facts. Presents findings from data or research to immediate supervisor and higher-level management via memorandum, PowerPoint presentation, or oral communication. Creates and executes plans of action, performs analytical and evaluative assessments, and prioritizes multiple tasks effectively and efficiently.
Performs a wide range of analytical, technical, and advisory functions related to the budgetary processes. Assist in tracking and monitoring the budget assigned to the program office.