Investigator I/II/III
Location: Rockville, MD
Job ID:IRC61955
Salary: $61,041 - $98,158
The Montgomery County Office of Human Rights is seeking to fill one (1) Investigator position that can be filled at the following levels and anticipated salaries:
- Investigator I (Grade 20) $61,041 – $78,923
- Investigator II (Grade 23) $69,222 – $89,906
- Investigator III (Grade N25/25) $75,368 – $98,158
The Montgomery County Office of Human Rights promotes fair treatment of county residents and ensures compliance with the referenced laws, policies, rules, regulations, and procedures governing the agency. The agency is responsible for enforcing Montgomery County Code, Chapter 27, fair workplace laws and anti-discrimination laws in employment, real estate & housing, public accommodations (services and transactions with the public), and intimidation (hate crimes). The agency also monitors incidents of hate/violence and administers the County's Partnership Fund, through which victims of hate/violence crimes can seek compensation for personal injury or damage to property.
The investigator position requires a talented individual to have the ability to conduct intake interviews, receive complaints, investigate the allegations, document the record, and resolve complaints regarding a variety of alleged violations of worker protection and anti-discrimination laws. The investigator must be adept at researching and interpreting anti-discrimination and worker protection laws, identifying core issues, and successfully communicating with diverse individuals. Complaints filed with this agency require resourceful investigations and resolutions.
The selected candidate will possess a bold and creative ability to analyze nuanced facts, minimize conflicts, and develop appropriate techniques for resolving disputes and enforcing laws regarding employment, housing, and business practices. Human Rights investigators are responsible for managing their caseload and working a case through various stages, from intake through and including writing the recommended determination. Investigators also are involved in outreach and education programs, public speaking, and working on special projects.
Key responsibilities include, but are not limited to:
- Interview individuals alleging violation(s) of civil rights, craft complaints and charging documents.
- Interview all parties associated with allegations of
- complaints and conduct fact finding interviews.
- Conduct site visits, analyze, and evaluate evidence, and issue civil citations.
- Inform complainants, respondents and other parties of the investigative process and legal rights and obligations, consistent with the programmatic area(s) and nature of the case.
- Perform informal and formal conferences and negotiations between respondent and complainant and their representatives.
- Prepare cases for administrative review, hearing, or court.
- Collaborate with other agencies and experts in public
- hearings and court proceedings related to case work.
- Review/draft regulations, operating procedures, proposed legislation, and/or public information materials.
- Make referrals to administrative and social service agencies, as appropriate, and may coordinate according to guidelines to ensure assistance.
- Apply methods and techniques of fact finding, and techniques for interviews, analysis, and resolution of complex problems.
- Manage division case load, collectively with other members of the enforcement team.
- Additional duties as assigned.
The ideal candidate will work independently, organize, prioritize, and accomplish assignments/tasks within deadlines. This position requires strong verbal and written communication skills.
This position requires the ability to attend meetings or to perform work at locations outside the office. Occasional weekend and/or evening work may be required.
Bilingual applicants in Spanish, French, Amharic, or Chinese language are encouraged to apply. If the candidate selected for this position possesses multilingual skills, he/she will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from language identified to English and vice versa.