Security Duty Officer | National Security Agency

Security Duty Officer
Job Posting: 1206442
Location: Fort Meade, MD
Salary: $53,105 - $122,459
Closing Date: April 19, 2023


Security and Counterintelligence (S&CI) is responsible for the protection of NSA/CSS information, people and facilities worldwide. In support of this mission, the Security Operations Command Center (SOCC) ensures continuity of mission and the protection of the Agency's critical assets worldwide 24x7. Primary responsibilities of a SOCC Security Duty Officer (SDO) include:

• Emergency and critical Incident response and management
• Initiating and conducting all necessary investigative actions for physical, force protection, personnel and counterintelligence related security incidents
• Coordination, response, mitigation and resolution of life safety, security and facility emergencies
• Access verification and management
• Monitoring the physical security and force protection posture of NSA facilities worldwide and deploying appropriate countermeasures and resources to sustain or enhance the posture as necessary
• Threat analysis, management and mitigation
• Dispatch NSA Police, security and other resources accordingly
• Monitor and manage multiple security systems and investigate, mitigate or resolve anomalies
• Conduct security checks
• Liaison with federal, state, and local law enforcement agencies

All SDOs are required to:

• Successfully complete the NSA Special Agent Course (CI Investigator Training Program) and be issued Special Agent Credentials
• Have a valid driver's license and operate a motor vehicle on a daily basis
• Maintain federal firearms certification and a working knowledge of Agency Policies and Regulations allowing the carry of an Agency-issued firearm. The Gun Control Act of 1968, as amended, and applicable implementing regulations prohibit the issuing of a firearm to anyone who has been convicted of a crime involving domestic violence. Individuals who have been convicted of such a crime are not eligible for consideration for this position.
• Perform physical and potential strenuous activities to include standing, walking, or kneeling for long periods under all weather conditions

Job Summary

The Security Operations Command Center (SOCC) is seeking highly motivated, disciplined individuals to fill Security Duty Officers (SDO) positions in our 24x7 watch center headquartered at NSA's Fort Meade MD Campus. SOCC personnel provide a myriad of services across multiple security disciplines with a no fail mission supporting Agency organizations throughout the global enterprise!

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position.

Degree in Criminology, Behavioral Science, Law Enforcement, Psychology, or Political Science is preferred, but a degree in any field is acceptable.

Relevant experience must be in a NSA or IC/ DoD security related field (e.g., special agent and police officer) or in emergency management.

ENTRY/DEVELOPMENTAL

Entry is with a Bachelor's degree and no experience. A high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience may be considered.

FULL PERFORMANCE

Entry is with a Bachelor's degree plus 3 years of relevant experience, or a Master's degree plus 1 year of relevant experience or a Doctoral degree and no experience. A high school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience may be considered.

Competencies

Successful candidates will:

• Have relevant experience in law enforcement, investigations, intelligence/threat analysis, homeland security, risk assessment and mitigation, or NSA S&CI security or other IC/federal agency equivalent
• Exhibit solid critical thinking, listening and prioritization skills
• Be able to successfully multi-task, utilize resources effectively and manage multiple incidents simultaneously
• Have the ability to work effectively and build rapport with senior leaders, staff personnel, and external customers at all levels and ranks
• Able to handle and adapt to constructive feedback
• Possess excellent oral and written communication skills
• Convey information accurately through detailed written documentation in the appropriate format, using proper grammar, spelling and punctuation
• Maintain proficiency on multiple agency and security systems, applications and databases
• Be able to use Microsoft Office Suite tools (e.g. Word, Excel, Outlook, PowerPoint) and utilize other basic office resources (e.g., web browsers, multi-function devices, audio/visual equipment, telephones, etc.)
• Utilize authorized investigative techniques to support personnel, physical or counterintelligence investigations and mitigate or resolve concerns
• Apply interview, elicitation, debriefing, and/or interrogation techniques in a systematic manner
• Detect verbal and non-verbal cues, body language and behaviors that may indicate a potential security issue or concern and address accordingly
• Maintain awareness of physical surroundings and detect factors that may impact physical, personnel, and operational security
• Operate and maintain proficiency with firearms
• Obtain certification in First Aid, CPR, AED and other training requirements, to include successful completion of the NSA Special Agent Course and being issued NSA Special Agent Credentials
• Be able to stand or walk for extended periods of time indoors and outdoors regardless of weather conditions, as necessary
• Be mature and professional in demeanor and appearance, dressing in appropriate business attire

Pay, Benefits, & Work Schedule

Salary offers are based on candidate's education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $53,105 - $122,459 (Entry - Full Performance)

On-the-job training, internal NSA courses, and external training will be made available based on the need and experience of the selectee.

Work Schedule: Applicants should be aware that this position is in support of 24/7 operations with 12 hour rotating shift schedule.

This position is designated as emergency essential, which means this position cannot be vacated, especially during a significant crisis situation or emergency incident, without seriously impairing the organization's ability to function effectively. Personnel assigned to this position are required to report to work as scheduled, regardless of weather conditions, operating status or other atypical situation. Personnel will also occasionally be requested to cover additional shifts to ensure mission continuity and maximize operational effectiveness.

This is a high visibility position that provides a unique opportunity to view and execute all aspects of Security and Counterintelligence's mission while enjoying a shift schedule that provides several consecutive days off. SOCC SDOs work twelve-hour shifts, rotating between days (0600-1800) and nights (1800-0600) over an approximate 3-month span. The rotation is an aggregate of 7 days on duty and 7 days off duty in a 14-day period, and also includes two weeks of dayshifts during which time team members can use personal leave, take classes/training, cover shifts for other team members, train new team members, or work on special projects.

As a full-time position in a 24x7 operations center, the 12 hour rotating shift schedule accounts for an approximate 12% pay increase for civilian watch standers, which is an aggregate of Sunday premium, night differential, holiday pay, and 4 hours of scheduled overtime per pay period. Additional paid overtime is also available. SOCC personnel are also provided with warm and cold weather tactical clothing and other gear.

How to apply

U.S. Citizenship is required for all applicants. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.

Due to time sensitive communications regarding your application, please ensure your spam filters are configured to accept email from noreply@intelligencecareers.gov. Please review the job posting thoroughly to ensure you meet the described qualifications and are aware of all associated requirements. To apply for this position, please click the 'Apply' button located at the top right of this posting. After completing the application for the first time, or reviewing previously entered information, and clicking the 'Submit' button, you will receive a confirmation email. We encourage you to apply as soon as possible, as job postings could close earlier than the closing date due to sufficient number of applicants, or the position is no longer available. You may be asked a series of questions depending on the position you apply for. Your responses will be used as part of the application screening process and will assist in determining your eligibility for the position. Be sure to showcase within your resume those experiences relevant to this position. Failure to provide the required information or providing inaccurate information will result in your application not being considered for this position. Only those applicants who meet all position qualifications, may be contacted to begin employment processing. Please remain diligent in monitoring email and your SPAM folder. Reasonable accommodations may be provided to applicants with disabilities during the application and hiring process where appropriate. Please visit our Diversity link for more information.

This position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you may be asked to submit documents verifying your eligibility.

DCIPS Disclaimer

The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). All positions in the NSA are in the Excepted Services under 10 United States Codes (USC) 1601 appointment authority.