Essential Functions:
This is an entry-level clerical position responsible for processing and maintaining civil domestic cases by reviewing and determining the case type; using a computer to input information; preparing and issuing appropriate summons, notices, or writs; and calculating fees. The incumbent will handle the collection, review, and docketing of case file documents prior to and following court hearings. Assists the public and attorneys by providing information about the status of the cases and Clerk's Office procedures. Performs cashier duties and any other functions related to the civil domestic division as needed.
Assists the public and attorneys at the front counter. Collects and assesses correct filing fees along with providing information related to civil domestic cases.
Maintains the case load by accurately, effectively, and efficiently using a personal keyboard to input entries for Civil Domestic cases. Verifies case numbers and parties on pleadings are correct while performing other duties as assigned.
Assists the public and attorneys with information regarding cases over the telephone. Answers questions about various issues pertaining to civil domestic cases.
Issues appropriate summonses, notices, or writs along with calculating and collecting correct fees.
Education:
High School diploma (or GED equivalent).
Experience:
One (1) year of work experience, preferably in court operations or in the fields of criminal justice, parole and probation, legal or financial services.
Note:
A Bachelor's Degree may substitute the required work experience.
A Paralegal/Associates Degree or 60 college credits may substitute the required work experience.
A Paralegal Certificate may substitute the required work experience.
Knowledge of:
General office practices, procedures, and equipment.
Standard legal forms and documents used in the Judiciary.
Basic English and arithmetic to include, but not limited to, spelling, punctuation, addition, subtraction, multiplication, and division.
Skill in:
Customer service and handling problems tactfully and patiently.
Typing on a personal computer.
Accuracy and attention to detail.
Ability to:
Use standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, microfilm machine, register, scanner, fax machine, etc.
Use and maintain alphabetical and numerical filing systems.
Communicate clearly, tactfully, and effectively with judges, the public, police agencies, attorneys, and other court officials and personnel, both verbally and in writing.
Understand and abide by departmental rules, regulations, and procedures.
Exercise tact, diplomacy, and impartiality in dealing with the public, law enforcement personnel, and attorneys.
Follow procedures, verbal and written instructions, and protocols for any given assignment.
Use proper grammar, punctuation, and spelling.
Exercise independent judgment in interpreting and applying appropriate policy, procedure, rule, law, and/or regulation to a situation.