Intake Officer (Probation Counselor II)
Location: Fairfax, VA
Job Number: 24-01982
Salary: $64,190.88 - $106,984.59
Closing Date: August 30, 2024
This position works as a part of Domestic Relations. The Domestic Relations Unit provides intake and mediation services for domestic relations cases. Domestic Relations cases include issues of paternity, custody, visitation, child and spousal support, family abuse and abuse involving minor children. Intake officers explain the court process, prepare petitions and make referrals to other services. Intake officers may also function as case managers for our Mediation Program, preparing and closing mediation cases. This is a 40-hour per week position based at the Domestic Relations Court Services Unit, Fairfax County Juvenile and Domestic Relations Court.
This position deals with culturally diverse clientele requiring cultural sensitivity and often requiring a language interpreter. Domestic Relations cases are often complex and emotionally charged and the intake officer must have excellent communication skills and the willingness to work collaboratively with other intake officers, other county agencies and non-profit organizations. Intake officers must be able to deal with a wide variety of people, some of whom are volatile and emotionally distraught. Intake officers must be able to multitask, prioritize and work within limited time constraints. Intake officers must possess demonstrated ability to effectively communicate both orally and in writing.
