Victim Services Coordinator, Grant Services Specialist III
Location: Baltimore, MD
Job Number: R0001860
Salary: $60,000
Closing Date: May 19, 2023
SUMMARY OF POSITION
The Baltimore Police Department is currently seeking a Grant Services Specialist III - Victim Services Coordinator (VSC) to serve families in the aftermath of a homicide and surviving victims of non-fatal shootings. Under direction, the VSC will assist victims of crime by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and performs other related duties as required.
ORGANIZATIONAL RELATIONSHIPS
Supervised by: Shardal Rose, Supervisor, Victim Services Unit
Interacts with: Department personnel; members of the community; and government employees.
DUTIES AND RESPONSIBILITIES
In addition to above referenced objectives as a Victim Services Coordinator, you will:
Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma
Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process
Respond to homicide scenes through an on-call assessment to provide crisis intervention and assist with death notifications
Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs
Conduct home visits to deliver food packages and assist detectives at initial family meetings
Assist victims and/or surviving family members with completing the Crime Victims Compensation Application
Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support
Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community
Maintain case files in the Victim Services Database
Network and build rapport with community organizations
Become an active liaison with other grievance organizations and attend various meetings when necessary
Assist victims and/or surviving family members with the retrieval of property when applicable
DESIRED QUALIFICATIONS AND SKILLS
The successful candidate should possess the following qualifications:
Bachelor’s degree in Criminal Justice, Social Work (BSW), Human Services, or any other related field
At least one-year experience providing services to victims of crimes or working within the criminal justice system
Ability to work independently and as part of a team
Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs
Excellent crisis intervention skills
Ability to communicate difficult/sensitive information
Knowledge of the law enforcement/criminal justice field
Ability to work efficiently in a stressful, intense environment
Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team
Excellent written and verbal communication skills including public speaking
Ability to effectively interact with a diverse population
Full understanding of the dimensions of response to victimization
Ability to facilitate referrals to appropriate services/agencies
