Intake Officer (Probation Counselor II)
Location: Fairfax, VA
Job Number: 23-02150
Salary: $62,932.27 - $104,886.91
Closing Date: August 4, 2023
The Domestic Relations Intake Officer is a 40-hour a week position. Domestic Intake handles intake and mediation for custody, visitation, support, family abuse and other family issues. We work with culturally diverse clientele, often requiring language interpreters and cultural sensitivity. Intake Officers meet with clients in person as well as remotely.
Component duties include gathering facts and historical case information and interviewing the client; assessing the information gathered and informing the client as to the options and educating them as to the intake process; preparing documents for court and informing client regarding other resources and making appropriate referrals for mediation or other services; preparation of protective orders; training and special projects including providing mediation services. May work in the Mediation Unit preparing cases for mediation and closing them following mediation. Must be able to deal with a wide variety of people, some of whom are volatile and emotionally distraught. Must be able to multitask, prioritize and work within limited time constraints.
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Intake Officer
Provides intake services, determines probable cause, issues related to jurisdiction, venue and appropriateness of filing petitions and/or issuance of detention or shelter care orders; Reviews complaints filed by law enforcement and citizens, conducts assessments to determine appropriateness for diversion;
Case manages diversion clients;
Decisions are made in compliance with the Code of Virginia, and Department of Juvenile Justice and/or Court Services Unit policies and procedures.
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all inclusive list.)
Knowledge of casework supervision practices and procedures;
Knowledge of the principles of psychology and sociology;
Knowledge of current social and economic conditions;
Ability to use technology to enter and retrieve information;
Ability to interpret laws, rules, and regulations related to probation work and victim services;
Ability to interview and counsel clients;
Ability to prepare complete case records and reports;
Ability to develop effective working relationships with a variety of individuals.
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in social/behavioral sciences, criminal justice, or education plus two years of professional experience in probation work, social work, criminal justice, juvenile justice, education, or counseling. A master's degree in the disciplines above may be substituted for one year of the required experience.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check and a Child Protective Services registry check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
- Master's degree or a combination of bachelor's degree and two or more years of experience working with the public in a public services or nonprofit agency, a court agency or within the legal community.
- Experience working with Department of Juvenile Justice's Balanced Approach Data Gathering Environment (BADGE), and Juvenile and Domestic Relations District Court Secure Viewing System (JSVS) software.
- Proficient in Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint, and Teams), Zoom, DocuSign, and Juvenile Domestic Appointment Calendar (JDAC) scheduling system.
