Police Aide
Location: Gaithersburg, MD
Job ID: IRC58839
Salary: $48,618 - $75,621
The Department of Police, Information Management and Technology Division, seeks an entry level Police Aide in the Records Section to process public records requests. These requests are governed by the Maryland Public Information Act (MPIA) and by court rules and procedures for subpoenas. The MPIA requires us to handle requests within mandatory time frames and to assemble responses, releases, and denials which reference the many sections of the law. Subpoenas are also subject to timeframes and law for proper handling and production.
The Department uses online tracking and processing software to manage requests. Records are stored in numerous computer systems, on fiche, disks, and tapes, as photos, on paper, and other methods. The unit works hand in hand with the Associate County Attorney to ensure compliance and appropriate response to each request. Examples of records requested are incident and crash reports, complete case files, photographs, audio and video files, email, statistics, policies, and procedures. Duties of the Police Aide may include processing your online workload daily in GovQA tracking system, evaluate incoming requests, research, and identify records, send activities to internal staff to produce or process records, create invoices, write appropriate memos citing MPIA law and monitor timeframes of all aspects of the requests. The PA may also locate the requested records through multiple electronic law enforcement databases as well as via file cards, microfiche, and other resources, create and route work activities to other staff members which request media review, redaction processing, fee estimates, communicate with MCPD investigators or records custodians to locate records they may need to provide, and process redactions using PDF editor software according to MPIA rules for release of records. In addition, collaborating with the multimedia processing staff to ensure proper redaction of electronic file, maintain communication with requestors, officers, attorneys on status of request, gathering of records, clarification, and completion of request, and use SharePoint and OneDrive to store and share case files and folders.
Minimum Qualifications
Experience: Two (2) years of previous clerical experience that included, as pertinent to the assignment, public contact work.
Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria
Experience working with MPIA - Maryland Public Information Act or FOIA/public records requests.
Experience working in a law enforcement environment accessing and utilizing law enforcement records.
Experience using Microsoft Office Suite of software applications: Word, Excel, Outlook, SharePoint, OneDrive.
Experience crafting memos and correspondence, editing and redacting documents, and scanning and storing documentation electronically.
