Surveillance Operator (MGM National Harbor)
Location: National Harbor, Maryland
It is the primary responsibility of the Surveillance Operator to protect the integrity of all Table Games, Slots, Cage/Change Booths, Count Rooms, Cashiers, Sportsbook, and Keno, as well as other related areas. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
Essential Functions and Tasks
- Detects any procedural errors, potential cheating, and/or suspicious activity that may be a threat to the Company.
- Enforces all policies and procedures.
- Operates Surveillance equipment for extended periods of time to ensure accurate video documentation, with regard to irregularities or deviations from normal activities in all areas of responsibility.
- Monitors assigned areas on a continuous basis to ensure complete coverage.
- Remains alert to any suspicious activity, and communicates such activity to his/her supervisor and/or other designated person.
- Performs daily tape change, video checks, and video playbacks, while assisting the entire Surveillance staff with various tasks as required.
- Verbally communicates in person and over the phone in a courteous manner.
- Reports any and all needed repairs of surveillance equipment to appropriate persons.
- Maintains an extensive understanding of all casino games, including payoffs and game odds, rules, procedures, cheating methods, and card counting methods.
- Notifies and/or communicates with State Gaming Control, and corresponding department Manager or Supervisor of all criminal acts.
This position starts at $26/hr. with medical benefits and 401k matching. Applicants must have good basic math skills (be able to add, subtract, divide, and multiply in your head) and be 21 years of age. No prior experience or knowledge of casino operations necessary.
Any interested candidates should apply online then email Michael Ruggiano (mruggiano@mgmnationalharbor.com) and let him know you are a UMD student/grad interested in the position.
